Privacy Policy

We, at Logistics Marketing, are dedicated to serving our customers and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website(s) (logistics-marketing.com), and any related interactions.

Our primary goals in processing this information include:

  • Enhancing the user experience on our platform by understanding customer needs and preferences.
  • Providing timely support and responding to inquiries or service requests.
  • Improving our products and services to meet the evolving demands of our users.
  • Conducting necessary business operations, such as billing and account management.

It is our policy to process personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we handle is protected against unauthorized access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal information, while enabling us to deliver the services you trust us with.

We do not have a designated Data Protection Officer (DPO) but remain fully committed to addressing your privacy concerns. Should you have any questions or require further information about how we manage personal information, please feel free to contact us at hello@logistics-marketing.com.

Your privacy is our priority. We are committed to processing your personal information transparently and with your safety in mind. This commitment extends to our collaboration with third-party services that may process personal information on our behalf, such as in the case of sending invoices. Rest assured, all activities are conducted in strict compliance with applicable privacy laws.

Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors, registered users, and customers. Whether you are just browsing our website, using our services as a registered user, or engaging with us as a valued customer, we ensure that your personal data is processed with the highest standards of privacy and security. This policy outlines our practices and your rights related to personal information.

Our commitment to transparency and data protection extends to how we collect and use your personal information. We gather personal data through various interactions, including but not limited to, when you utilise our services (Digital Marketing, Website Hosting, Copywriting), purchase our products (Paid Advertisements, Websites and Hosting, Copy and Content Writing), or directly provide information to us.

The following list details the types of personal information we may process:

  • First and Last Name: To personalise our communication and services.
  • Address and City: Necessary for billing, shipping, and providing localised services.
  • Telephone Number and Email Address: Essential for direct communication and support.
  • Company Name and Company Information: For business-to-business interactions and services.
  • IP Address and Location Details: Used to customise our services and for analytical purposes.
  • Information about Your Activity on Our Website: Helps us improve website usability and service offerings.

Please note, we only process information that is essential for delivering our services, complying with legal obligations, or enhancing your user experience. Your privacy is paramount, and we are dedicated to handling your personal information responsibly and in accordance with all applicable laws.

How We Use Your Personal Information

At Logistics Marketing, we believe in using personal information responsibly and ethically. The data we collect serves multiple purposes, all aimed at enhancing the services we offer and ensuring the highest level of satisfaction among our users, customers, and employees. Here are the key ways in which we use the personal information collected:

  • To Provide and Improve Our Services: Your information helps us tailor our offerings to meet your needs more effectively. Personal details like your name, email address, and activity on our website enable us to personalise your experience and offer relevant content.
  • Business Operations and Transactions: Information like your address, VAT number, and company details are essential for processing orders, billing, and fulfilling legal and tax obligations.
  • Analysis and Development: We analyse information about your use of our website to improve our site’s functionality, design, and the services we offer. This includes developing new features and offerings that match our users’ interests and preferences.
  • Direct Marketing: With your consent, we may use your contact information to send you promotional messages about new products, special offers, or other information we think you might find interesting.

Your privacy is our priority. We process your personal information transparently and in accordance with your preferences and applicable privacy laws. We are committed to ensuring that your data is used solely for the purposes for which it was collected and in ways that you have authorised.

Data Security

At Logistics Marketing, the security of your personal information is paramount. We employ a variety of measures to protect the integrity and confidentiality of the data we collect.

Data Storage

  • Location: Personal information is stored in secure servers located in the United Kingdom. For services that require international data transfer, we ensure that such transfers comply with all applicable laws and maintain data protection standards equivalent to those in our primary location.
  • Data Hosting Partners: We partner with reputable data hosting providers committed to using state-of-the-art security measures. These partners are selected based on their adherence to stringent data protection standards.

Data Protection Measures

  • Encryption: To protect data during transfer and at rest, we employ robust encryption technologies.

Data Retention

  • Retention Period: We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
  • Deletion Policy: Once the retention period expires, personal data is securely deleted or anonymised, so it can no longer be associated with an individual.

Your privacy and data security are our top priorities. We are committed to handling your personal information with care and protecting it from misuse, interference, loss, unauthorised access, modification, or disclosure. If you have any questions about how we store and protect your personal information, please contact us at hello@logistics-marketing.com.

Sharing and Disclosure of Personal Information

At Logistics Marketing, we are committed to safeguarding your personal information and ensuring it is treated with the utmost respect.

Sharing Personal Information

Third-Party Service Providers: We may share your information with Alphabet (Google), Meta (Facebook), Microsoft, Amazon, ByteDance, Apple, LinkedIn, MailChimp, SiteGround who perform services on our behalf, including but not limited to payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These partners are prohibited from using your personal information for any purpose other than to provide these services to Logistics Marketing, and they are required to maintain the confidentiality of your information.

Legal Requirements and Law Enforcement: Under certain circumstances, Logistics Marketing may be required to disclose your personal information if required by law or in response to valid requests by public authorities. Additionally, we may disclose your personal information in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Logistics Marketing
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Data Processing Agreements

When we share your data with third-party service providers, we do so under the protection of Data Processing Agreements (DPAs) that ensure your information is managed in accordance with GDPR and other relevant data protection laws.

Your Rights Regarding Personal Information

At Logistics Marketing, we recognise and respect your rights regarding your personal information, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

  • Right of Access (Article 15 GDPR): You have the right to request access to the personal information we hold about you.
  • Right to Rectification (Article 16 GDPR): If you believe that any personal information we hold about you is incorrect or incomplete, you have the right to request its correction or completion.
  • Right to Erasure (Article 17 GDPR): You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected.
  • Right to Restriction of Processing (Article 18 GDPR): You have the right to request that we restrict the processing of your personal information under certain conditions.
  • Right to Data Portability (Article 20 GDPR): You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Right to Object (Article 21 GDPR): You have the right to object to the processing of your personal information, including processing for direct marketing.
  • Right to Withdraw Consent (Article 7(3) GDPR): Where our processing is based on your consent, you have the right to withdraw that consent at any time.
  • Right to Lodge a Complaint (Article 77 GDPR): You have the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at hello@logistics-marketing.com.

Cookies and Tracking Technologies

At Logistics Marketing, we value your privacy and are committed to being transparent about our use of cookies and other tracking technologies on our website.

How We Use These Technologies

  • Essential Cookies: Necessary for the website’s functionality, such as authentication and security. They do not require consent.
  • Performance and Analytics Cookies: These collect information about how visitors use our website, helping us improve it.
  • Functional Cookies: Enable the website to provide enhanced functionality and personalisation.
  • Advertising and Targeting Cookies: Used to deliver advertisements more relevant to you and your interests.

Your Choices and Consent

Upon your first visit, our website will present you with a cookie consent banner, where you can accept all cookies, reject non-essential cookies, or customise your preferences.

International Data Transfers

At Logistics Marketing, we may transfer your personal information to locations outside of your country of residence. We want to assure you that any such transfers are conducted with the utmost care and in compliance with applicable data protection regulations, including the GDPR.

Where transfers are made to countries without an adequacy decision from the European Commission, we have taken appropriate precautions including standard contractual clauses to ensure an adequate level of data protection.

Children’s Privacy

At Logistics Marketing, we are committed to protecting the privacy of children who use our services. We recognise the importance of safeguarding the personal information of minors, and we take steps to ensure compliance with applicable laws and regulations.

Direct Marketing

At Logistics Marketing, we may use your personal information to send you direct marketing communications about our products, services, promotions, and other relevant information. We will obtain your explicit opt-in consent before sending marketing communications where required by law. Every communication will include clear instructions on how to unsubscribe.

To manage your preferences or opt out, contact us at hello@logistics-marketing.com.

Data Breach Notification

In the event of a data breach that poses a risk to your privacy rights and freedoms, we will notify the relevant data protection authorities within 72 hours where required by law. If the breach poses a significant risk to you, we will also notify affected individuals within 72 hours.

If you have any questions or believe you may have been affected by a data breach, please contact us at hello@logistics-marketing.com.

Contact Information for Privacy Concerns

Should you have any questions or concerns about how we handle your personal information, please contact us at hello@logistics-marketing.com.

Logistics Marketing Ltd
Runnacles Way
Felixstowe
Suffolk
IP11 2FF